Your words stay yours.

1. Who we are

Voxfix is a writing and voice assistant for Windows, operated by the Voxfix team. This policy explains what data we handle when you use the Voxfix app or this website.

You can reach us any time at [email protected] .

2. What we collect

We keep this list deliberately short:

• Account data — your email address and a user ID, created when you sign up. This is handled by Supabase, our authentication and database provider.
• Usage data — a daily counter of how many tokens (characters of text) you've corrected, and your plan (free or premium). This is a number. It contains no text, no audio, and no record of what you wrote or in which app.
• Billing status — if you upgrade, Stripe tells us your subscription status so the app can unlock Premium. We never receive your full card details.

3. What we never collect

4. How corrections work

When you trigger a correction, the selected text is sent over an encrypted connection to Voxfix's backend, processed by our AI model, and returned to your app. The text exists only for the seconds it takes to do that — it is not permanently stored or logged.

Voice mode works the same way: when you press the voice shortcut, your question and the selected text are processed to generate a spoken answer, then discarded. Only the daily usage counter is updated.

5. Third-party services we rely on

To run Voxfix, we use a small number of trusted processors:

• Supabase — account authentication, database, and file storage (such as the app installer).
• Our AI provider — processes correction and voice requests in real time.
• Stripe — payment processing for Premium subscriptions. Stripe's own handling of payment data is covered by their privacy policy.

We don't sell, rent, or share your personal data with anyone else — and these providers only get the minimum needed to do their job.

6. Data retention

Your account data (email, plan, usage counter) is kept for as long as your account is active. Usage counters reset daily. If you ask us to delete your account, we delete your account data — including your email and usage history.

7. Your rights

Depending on where you live (including under the EU/UK GDPR), you have the right to:

• Ask what personal data we hold about you
• Ask us to correct or delete it
• Ask for a copy of it (data portability)
• Object to or restrict how it's used
• Lodge a complaint with your local data protection authority

To use any of these rights, email [email protected]. We'll respond as quickly as we can.

8. Children

Voxfix is not directed at children under 13 (or the equivalent minimum age in your country), and we don't knowingly collect personal data from them. If you believe a child has created an account, contact us and we'll remove it.

9. Security

Data is encrypted in transit. Access to account data is limited to what's needed to operate the service. No system is perfect, but we design so that the most sensitive data — your writing — is never stored in the first place.

10. Changes to this policy

If we change this policy, we'll update the date at the top of this page. If a change is significant, we'll also tell you in the app or by email.